21 May 2021

UK-based manufacturer of rugged mobile computers, TouchStar Technologies, is pleased to announce that Fragrance Oils, global experts in the manufacture of perfumery essences, has selected their TS8200 handheld mobile computer as part of a real time upgrade to their picking and put away operations.  

Fragrance Oils (International) Limited (FOIL) are specialists in the creation of perfumery essences and natural herbal extracts for use in the fine fragrance, personal care, air care and household cleaning sectors. Headquartered in Manchester and with a global presence that spans Europe, Russia, Asia Pacific, America’s plus the Middle East and Africa, Fragrance Oils has become one of the industry’s most dynamic and influential companies.

To provide additional support for their worldwide network, Fragrance Oils were looking to upgrade their IT infrastructure within their Manchester based Headquarters. With sales spanning over 70 countries, Fragrance Oils have become well known for their inherent values of creativity and technical excellence, but most importantly customer service. With a large global network to support, they knew they had to look at ways to remove their reliance on paper-based systems to remove the pressure on their growing operations. Going real time, Fragrance Oils are not only looking to streamline their operations, but to enable more efficient processes and reduce errors whilst enabling real time visibility of their operations.

TouchStar’s rugged TS8200 devices are set to roll out as part of a wider IT investment which will also see the go live of a new warehouse management system. Andrew Taylor, IT Manager at Fragrance Oils comments, “Having looked at the portfolio of products that TouchStar were able to offer, it quickly became apparent that TouchStar’s TS8200 would deliver the functionality required for the initial rollout phase of our IT upgrade. Not only were we impressed with the technology, but also the localised support we received as we tested the compatibility of the handhelds with our new warehouse management system”.

Designed in conjunction with TouchStar’s extensive user base, the TS8200 is a lightweight and ergonomically designed Android mobile computer, with optimally positioned hard capped keys it is the perfect device for Fragrance Oils picking and put away operations.  Not only this, but Fragrance Oils will also benefit from the availability of a hot swappable battery, guaranteeing continuous operation and reduced downtime, maximising output and increasing workload efficiency.

Andrew continues, “As we move towards the go live of the system, we are excited by the numerous operational benefits the technology will deliver. The support we have received from TouchStar so far has been excellent, and we look forward to the potential benefits their rugged devices will be able to offer us in other areas of our operation”.

Peter Marsh, Sales Director for TouchStar comments, “As UK based manufacturer of rugged mobile computers, we are delighted to working with Fragrance Oils on their new system rollout. At TouchStar, not only will we be equipping Fragrance Oils with our latest Android handheld, but as a locally supported solution, we will be guaranteeing minimum downtime and a reduced cost of ownership. With over 35 years of industry experience, we are confident that the new technology rollout will surpass expectations”.