26 February 2024

TouchStar Technologies, a leading provider of rugged mobile computing solutions based in the UK, is delighted to announce its partnership with ELIQUO HYDROK, a specialised solutions provider for the water industry. ELIQUO have selected TouchStar for a technology rollout of the latest rugged tablets and handheld computing devices, aiming to enhance real-time stock visibility and streamline management processes.

Company Background

ELIQUO HYDROK is an award-winning, established and growing market leader, providing water treatment solutions that keep seas and rivers clean and drinking water safe.

ELIQUO HYDROK has a proven track record of working alongside all the major water utility companies in the UK and Ireland, providing water engineering solutions to simple and complex problems, as well as being experts in Stormwater Treatment, having developed the technology and service offering to help eliminate environmental harm from combined sewage overflow (CSO) spills.

The Business Requirement

ELIQUO HYDROK are both manufacturers and distributors of a number of specialist products for the water industry. They are committed to the support of quality solutions and have extensive stock holding facilities within their Cornwall based Head Office.

The rollout of rugged devices within the operation was defined by a need for improved stock management. The planned implementation of rugged mobile computers will enable ELIQUO HYDROK to capture stock movements of high value product within the goods in and picking processes, therefore allowing for more efficient management of this operation.

Gary Butler, Head of Production at ELIQUO HYDROK comments, “We selected TouchStar for the data capture project due to their expertise and support. Their recommendation of rugged handhelds and tablets aligns perfectly with our goal of achieving 100% stock visibility.  We were extremely impressed with TouchStar throughout the specification and testing process, not only were they able to help us select the right hardware, but they also worked closely with us during the trial and proof of concept phase which made the process a lot easier”.   

Rugged Device Recommendations

TouchStar recommended two devices for the technology rollout: Zebra’s ET51 tablet and TC27 handheld touch computer. The selected devices will equip operatives with advanced scanning capability, helping identify and track goods whilst capturing accurate stock information that will help support an efficient and flexible operation.  

Zebra ET51 Enterprise Tablet:

Rugged, yet both compact and lightweight, the ET51 provides advanced data capture scanning combined with lightning-fast processing and connectivity. Supporting real time visibility, the ET51 will integrate with the company’s warehouse management software to support data capture and visibility within supervisor-based stock management operations.

Zebra TC27 Handheld Touch Computer:

The TC27 offers ELIQUO HYDROK a lightweight, durable and reliable hardware solution. Always connected, the devices will provide real time data capture, visibility and efficiencies within the picking processes. With its faster, next-generation processor and industry-leading memory, the TC27 will ensure applications run smoothly and efficiently for real time benefits to the business.

Gary continues, “As we move towards the go live of the new devices, we are excited by the additional benefits the new technology will deliver. We feel that TouchStar have fulfilled the brief of supplying cost effective, reliable and fit for purpose hardware, not only that, but the support we have received from TouchStar to date has been excellent. We look forward to the potential benefits their rugged devices will deliver as we look to introduce them into the wider group operation”.

Peter Marsh, Sales Director for TouchStar comments, “With over three decades of experience supporting the rollout of mobile computing solutions into warehouse environments, we were thrilled to have the opportunity of working with ELIQUO HYDROK. We feel that that in both devices, we will be delivering a fit for purpose and scalable solution that will deliver real time benefits to the business.