19 November 2020

Following a £9million investment in a brand new cold storage facility in Portadown Northern Ireland, Carn Coldstore, a leading provider of temperature-controlled services, has selected TouchStar’s TS82 handheld mobile computer to support real time data capture within their order picking processes.

Part of Derry Group Ireland, a leading refrigerated distributor in Ireland with multiple sites though out the country, Carn Coldstore’s state of the art chilled and frozen warehousing services include storage, order picking and product invoicing services.

The brand new 52,000 sq ft warehouse facility, one of a kind in Ireland, stands at 17.5 metres high, allowing products to be stored from -25 to +5 degrees. The large investment in the new facility integrates the most advanced equipment with the objective of creating an environmentally friendly, state of the art operation that delivers an efficient and reliable service to customers.

One of the key components that supports Carns service offering is data capture. Data capture provides a key role in supporting accurate and efficient order picking within their operations. With the development of the new site in Portadown near completion, Carn turned to UK based rugged mobile and scanning specialist’s TouchStar Technologies to review their requirements, selecting the in-house manufactured TS82 handheld computer as the best fit hardware for their data capture requirements.

Mark Livingstone, IT Manager, at Carn Coldstore comments, “One of the key factors for us at Carn Coldstore was to select a unit that not only provided advanced scanning capability but was also reliable. TouchStar not only impressed us in terms of their rugged hardware, but also their technical knowledge, reassuring us that we were investing in a well-supported and future proof solution.”

Rugged by design, the TouchStar’s Android TS82 integrates a metal alloy chassis, high impact polycarbonate plastics and highly durable, hard-capped keys making it the perfect choice for the demanding cold storage environment that Carn operate within. With its advanced scanning capability and hot swappable battery, the TS82 will be supporting Carn Coldstore operations with technology that guarantees continuous operation, maximising output and increasing workload efficiency.

Peter Marsh, Sales Director for TouchStar comments, “With over three decades of experience within the development of mobile computers for robust conditions, we were thrilled to be working alongside such a highly regarded cold storage brand with respect to their hardware requirements. At TouchStar, not only are our TS82 devices purpose built to provide enterprise level support for cold chain operations, but as a locally UK supported solution, we will be guaranteeing minimum downtime and a reduced cost of ownership. We look forward to building our relationship with Carn Coldstore in the future.”