Par Petroleum select Touchstar EPOD solution
08 September 2022
Par Petroleum select Touchstar EPOD
solution
Par Petroleum are a leading UK fuel and specialist
logistics provider. They serve a wide range of customers, from domestic, agricultural
and commercial customers in their distribution business to bulk suppliers, fuel
retailers and marine agents via their nationwide logistics network.
As a family-run business the company prides itself on its
high standards, professional approach, personal touch and exceptional customer
service.
Par has been serving North East
businesses and households, from its Headquarters in Houghton-le-Spring, Tyne & Wear, for more than 30 years and they
are proud of the reputation they’ve earned as a professional,
dependable and friendly supplier. They are also a multiple award-winning Jet
distributor – the only one in the North East.
Par’s stringent focus on quality
assurance has led them to win numerous industry awards, including the
prestigious UK & Ireland Fuel Distributors Association (UKIFDA) ‘Depot
of the Year’ award six times. Par Petroleum is the only company in the UK to
receive this award on six separate occasions, which is a testament to the
standards they set and maintain.
As the
business has continued to grow, Par Petroleum were looking to introduce a
technology-based solution that would replace the ever-increasing amount of
paperwork. Efficient and effective operations are fundamental to delivering a
first-class service, so the company needed to significantly reduce or completely
eradicate paperwork which was both time-consuming and prone to human error.
Any new
technology introduced to their operation needed to reorganise and improve
existing processes and enable the drivers and back office to communicate more
effectively.
To tackle
the challenge of reducing paperwork and streamlining processes, TouchStar will
be using their comprehensive API integration and working with the existing
CODAS back office system to integrate processes seamlessly. As a result, the
trucks and back-office systems will communicate with one another in real time,
providing a greater level of automation and reducing paperwork.
Process improvements
will include
- Real
time transmission of ePOD’s, to enable same / next day invoicing
- Control
of driver workflow to a standardised level, for improvements to efficiencies,
safety and service
- Automated,
electronic start of day vehicle checks
- Significant
reduction of manual data entry, to eliminate effort and potential human error
- Single entry – either on the tablet device or directly at the meter
- Full,
real-time integration with the back-office system, CODAS
- Removal
of the need for pre-printing delivery tickets.
Another
significant benefit will be ensuring compliance with SLA’s for Par’s haulage customers.
Leanne
Hardy (Managing Director, Par Petroleum) is delighted by their choice of the
Fuelstar system: “Touchstar solutions are
specifically designed for the fuel distribution industry and we are very confident
Fuelstar will streamline and improve our end-to-end delivery processes.”